Super10 (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, and business partners.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, request a shipping quote, contact us, or use our logistics services.
By accessing our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or request our services, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Company name
- Business address
- Shipping and delivery information
- Contact information submitted through inquiry forms
Shipping Information
To provide logistics services, we may collect information related to your shipment, including:
- Cargo details
- Product description
- Shipment origin and destination
- Package dimensions and weight
- Customs-related information
- Import/export documentation information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
- Cookies and tracking information
2. How We Use Your Information
We may use the information we collect to:
- Provide international shipping and logistics services
- Respond to inquiries and quotation requests
- Provide shipping solutions and customer support
- Process and manage shipments
- Communicate service updates and important notifications
- Improve our website and customer experience
- Analyze website traffic and marketing performance
- Prevent fraud and maintain website security
3. Cookies and Tracking Technologies
Super10 uses cookies and similar technologies to improve website functionality and understand visitor behavior.
We may use third-party tools including:
- Google Analytics
- TikTok Pixel
- Meta Pixel
- Other advertising and analytics platforms
These technologies help us:
- Measure advertising effectiveness
- Understand customer interactions
- Improve our marketing campaigns
- Provide more relevant content and services
You may control cookie settings through your browser preferences.
4. TikTok Advertising
Super10 may use TikTok advertising services, including TikTok Pixel and related technologies, to measure advertising performance and improve our advertising campaigns.
When you visit our website after interacting with our TikTok advertisements, certain information about your website activity may be collected, such as:
- Pages viewed
- Actions taken on the website
- Inquiry submissions
- Device and browser information
This information is processed according to TikTok’s privacy policies.
For more information, please visit:
https://www.tiktok.com/legal/privacy-policy
5. How We Share Your Information
Super10 does not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted partners, including:
- Shipping carriers
- Customs brokers
- Warehousing providers
- Payment service providers
- Technology and website service providers
These partners only receive information necessary to provide their services and are required to protect your information.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To make a privacy-related request, please contact us.
8. International Data Transfers
As an international logistics company, your information may be transferred and processed across different countries where our service partners operate.
We take appropriate measures to ensure your information is handled securely.
9. Children’s Privacy
Our website and services are intended for businesses and individuals involved in logistics and shipping.
We do not knowingly collect personal information from children under the age of 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements.
The updated version will be posted on this page with the revised date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Company Name: Super10
Email: super10@super10-cargo.com
Website: https://super10-cargo.com